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- Press and hold the power button until it’s completely shut down and the Surface logo disappears.
- Then, release the power button.
- Wait for a minute before you turn on your Microsoft Surface Pro again.
Method 2
This method can be applied to Microsoft Surface models:
- Surface Pro, Surface Pro 2, Surface Pro 3, Surface Pro 4
- Surface Book
- Surface 2, Surface 3
- Surface RT
Here’s how:
- Press and hold the power button until it’s completely shut down and the Surface logo disappears. Then, release the power button.
- Press and hold the volume up and power buttons simultaneously until the device shut off. Then, release them.
- When you see a flash of the Surface logo on your screen, continue pressing down the buttons for 30 seconds.
- Release the buttons and wait for 10 seconds.
- Turn on your Surface by pressing the power button.
Your Surface laptop is still stuck on the logo? Move on to the next method.
3. Reset your Surface with a USB recovery drive
Note that this practice will reset your Surface laptop to its factory settings. All data in your device will be wiped out completely. Thus, this should be your last move. But, if you have a backup of your data, you can proceed with this method.
To do this, you will need a USB recovery drive in advance. If you don’t have one, read how to create a USB recovery drive for the details.
Once the USB recovery drive is ready, here’s what you can do:
- Plug the USB recovery drive into the USB port on your Surface laptop.
- Hold down the volume down button while you press and release the power button.
- Release the volume down button after you see the Surface logo.
- Wait until the process is completed.
Final Words
Hope the methods above can fix Microsoft Surface Pro stuck on a logo screen.
If the issue persists, visit Device Service and Repair.
NEXT READ:
- 5 Easy Methods to Fix Microsoft Surface Pro That Won’t Turn On
- How to Create a USB Recovery Drive for Surface Pro & Laptop (2022)
- How to Optimize Battery Health for Your Surface Pro & Laptop
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