How to Use Zoho Assist to Remote PC From Your Browser

Learn how to use Zoho Assist to access a remote PC to do troubleshooting and support from anywhere at any time.

Are you tired of the hassle of traveling to troubleshoot computers or the frustration of trying to guide someone through technical issues over the phone?

Say goodbye to these outdated methods and embrace the power of remote PC access with Zoho Assist.

In this blog post, we will guide you through the process of using Zoho Assist to effortlessly connect to remote PCs, providing efficient support and seamless troubleshooting from anywhere in the world.

Discover the convenience, flexibility, and time-saving benefits of this robust remote support tool as we walk you through the steps to master remote PC access with Zoho Assist.

Get ready to revolutionize the way you provide technical assistance with just a few clicks of a button!

How to Use Zoho Assist to Remote PC From a Browser

Step 1: Create an account

Visit the Zoho Assist website and sign up for an account. You may have different options available, including a free plan or various paid plans with different features and capabilities.

To sign up for a new account, follow these steps:

1. Visit https://www.zoho.com/assist/signup.html on your browser.
2. Insert your credentials. Alternatively, select how you want to sign in using your Google, Facebook, Twitter, or LinkedIn account.
3. You have successfully created your account.

You will have 15 days of a free trial before deciding whether to go with a free or paid plan.

Step 2: Log in to Zoho Assist

Once you’ve signed up, you can sign in to your Zoho Assist account. Follow the steps below:

1. Open a new tab on your browser and go to https://www.zoho.com/assist.
2. Click Sign In to access your Zoho Assist account.
3. Insert your credentials or select other methods to sign in.

Step 3: Start a remote desktop session

Now that you have signed in, you can start a remote support session or access a remote PC.

It’s quite simple. All you need is the email address of the customer whose computer will be remote. You need the email address to send the remote desktop invitation and permission.

After you’ve got the email address of your customer, follow the steps below:

1. On the Dashboard, click Remote Support.
2. Select Access Remote Screen.
3. Insert your customer’s email address and click START NOW.

4. Ask your customer to check their email inbox.
5. Open the email from Zoho Assist and copy the code or click the link to establish the connection.

Once the connection is established, you will be able to see and control the remote computer’s screen directly from your browser. You can interact with the remote computer using your mouse and keyboard as if you were sitting in front of it.

Zoho Assist offers additional features within the web interface to enhance your support or remote access experience. These features may include file transfer, chat functionality, session recording, and more. Familiarize yourself with these features to make the most of the software.

Once you have completed the support session or finished accessing the remote computer, make sure to properly end the session. You can close the session from within the Zoho Assist web interface or inform the customer that the session has ended.

Using Zoho Assist through a web browser to remote PC provides convenience and flexibility, as you can access the remote support or access functionality without installing any additional software on your computer.