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If you are reading this article, you probably are looking for an answer to “Why is my Chromebook not turning on?” that is spinning in your head.
This guide will help you fix Chromebook not turning on issue that you are experiencing right now. We will try to provide several methods that you can try to get your Chromebook working normally again. You can do each method to find out which one is working with your device because the effects can be different from one another.

Why is my Chromebook not turning on?
There are 2 main reasons why your Chromebook not turning on even though you have pressed the power several times or charged it for hours.
- Hardware malfunction.
- Dropped batteries.
Those were the main reasons that happen to most Chromebooks. However, there are also unknown reasons why you are experiencing a Chromebook not turning on issue.
After knowing the causes, let’s fix the problem.
What you can do to fix Chromebook not turning on
1. Unplug all external devices and accessories
The first and foremost thing you can do is to unplug all external devices and accessories that are connected to your Chromebook.
Some devices and accessories like dongles, mice, and USB flash drives can cause disruption to your Chrome operating system. Especially, if you are using external devices with unknown and unproven brands. There are reports said that those devices can cause your system to sluggish and reduce the wifi function.
Thus, remove all external devices from your Chromebook and try to turn on your laptop again.
2. Hard reset Chromebook
The second method you can try is to do a hard reset of your Chromebook. This will help you fix the hardware malfunction on your device. Some indications of hardware failure are the touchpad or the keyboard is not responsive. If you experience this before you have the Chromebook not turning on issue, hard reset can be a good solution.
Here’s how:
Laptops
1. Turn off your Chromebook: Go to the clock at the bottom right and select Shut down.
2. Press and hold Refresh and Power at the same time.

3. Release Refresh when your Chromebook starts up.

Another method to do a hard reset
Some Chromebooks have different ways to reset their hardware. If the previous method didn’t work on your laptop, try the following instructions:
1. Press a dedicated reset button.
2. Disconnect the power cable.
3. Remove the battery for a minute and insert it back.
Tablets
1. Press and hold Volume Up + Power for at least 10 seconds.
2. Release them after it boots.
3. Remove and re-insert the battery
If you are using an older Chromebook, you can easily remove the battery and let it sit for a minute. After that, you can try to re-insert the battery and press the power button.
If you are using a newer Chromebook version, you will need a little extra effort to remove the battery. The new-generation Chromebook laptops are having non-detachable batteries. It means the battery is placed under the back cover. You need to open the back cover of your laptop before removing the battery. Therefore, you should do it carefully.
Here’s how:
1. Use a screwdriver to open the back cover.
2. Disconnect the battery connector.

3. Press the Power button for 30 seconds.
4. Clean the battery connector using a can of compressed air to remove dust and debris.
5. Connect the battery connector again.
6. Turn on your Chromebook.
If it doesn’t work, the problem could be your battery, the battery connector, or the motherboard.
Try to connect your charger and let it sit for 10 minutes. Make sure that the LED indicator is on which means that it is charging. Then, press Power to turn it on again.
If your Chromebook is turning on, then it’s safe to say that your battery needs to be replaced. If it’s not, the problem could be coming from your motherboard.
TRY ALSO:
- How to Reset your Chromebook to Factory Settings (2022)
- How to Set Up Auto Clicker for Chromebook, Windows, and Mac OS
- Install Chrome OS Flex to Revive Your Old Windows PC and Mac
Wrap Up
I hope this article answers your question, “Why is my Chromebook not turning on?”
To prevent similar issues happen again, make sure you take care of your Chromebook. Only use external devices and accessories from reliable brands and companies. Don’t overcharge your device as it can reduce the battery life.
If you still have more questions about your Chromebook, please drop them in the comments box below. Or, call Support for further assistance.
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