10 Best Free Remote Support Software for Troubleshooting

Have you ever been in a situation where you needed to access your computer from another location, but you didn’t have physical access to it? Or maybe you needed to help a friend or colleague with their computer problem, but they were not available to show you what was wrong? If so, then you need a free remote support software.

A free remote support software is a program that allows you to connect to another computer remotely. This means that you can access your computer from anywhere in the world, and you can even help someone else with their computer problem without being there in person.

There are many benefits to using free remote support software. For example, you can use it to:

• Access your computer from anywhere in the world
• Help a friend or colleague with their computer problem
• Set up unattended access to your computer
• Transfer files between computers
• Manage your computer remotely

If you’re interested in trying free remote support software, there are many to choose from. Some of the most popular options include:

• TeamViewer
• AnyDesk
• Zoho Assist
• DWService
• UltraViewer

These programs are all free to use for personal use, and they offer a variety of features to help you connect to your computer remotely.

In this post, we are going to discuss the pros and cons of each remote PC software so that you can choose the best for you.

Let’s dive right in!

10 Best Free Remote Support Software for Troubleshooting

1. TeamViewer

Let’s start with TeamViewer, one of the most well-known and widely-used free remote support software. This innovative tool allows users to connect to any computer, anywhere in the world, with ease and speed. Not only is TeamViewer user-friendly, but it also guarantees security in all of your interactions. All you have to do is download the software, and voila – you’re ready to access any computer you wish.

And the best part? TeamViewer employs end-to-end encryption to ensure the privacy and protection of your valuable data.

Pros	Cons
Easy to use on a variety of platforms, including Windows, macOS, Linux, Android, and iOS	Limited to 100 unattended connections per day
Cross-platform compatibility	Some features are only available in the paid version such as unattended access and remote printing
Free for personal use	Can be slow at times, especially for long-distance connections
Secure with end-to-end encryption	Not as user-friendly as some other remote support software programs
Reliable software with years of experience

It’s no doubt that TeamViewer is a great option for free remote support software. It is easy to use, cross-platform, secure, reliable, and free for personal use. However, it is important to keep in mind that it is limited to 100 unattended connections per day and some features are only available in the paid version.

READ MORE: Get Started with TeamViewer for Remote Desktop Access

2. AnyDesk

When it comes to remote desktop software, speed is key – and that’s where AnyDesk excels. With lightning-fast connection times, you can connect to any computer in the world in mere seconds. Say goodbye to frustrating lag and buffering. AnyDesk delivers the reliable and secure remote desktop experience you’ve been searching for. Don’t settle for anything less than the best – choose AnyDesk for all of your remote desktop needs.

Pros	Cons
Fast and reliable	Limited to 2 devices
Secure: it uses end-to-end encryption, two-factor authentication, and a secure connection	Some features, such as unattended access and remote printing, are only available in the paid version
Easy to use	Can be a bit expensive for businesses
Cross-platform	Not as well-known as some other remote support software programs
Free for personal use

I bet no one will deny that AnyDesk is a great option for free remote support software. It is fast, reliable, and easy to use. However, it is important to keep in mind that it is limited to 2 devices and some features are only available in the paid version.

READ MORE: Download AnyDesk: Remote PC From Anywhere at Any Time

3. VNC Connect

Next, you can use VNC Connect. With this free remote support software, you can access your computer from anywhere in the world – or lend a helping hand to someone else with a computer issue, no matter where they are located.

VNC Connect is a breeze to use, with easy download and connection processes. Plus, it’s designed with your security in mind. VNC Connect boasts end-to-end encryption, keeping your data safe from prying eyes. Whether you’re looking to access your own computer or assist someone else, VNC Connect has you covered.

Pros	Cons
Open source: VNC Connect is free to use	Limited to 5 concurrent connections
Cross-platform: Available for multiple OS	Some features, such as unattended access and remote printing, are only available in the paid version
Secure: VNC Connect uses TLS 1.2 encryption	Can be slow at times, especially over long distances
Reliable: VNC Connect has a good track record	Not as well-known as some other remote support software programs
Easy to use and set up

If you are looking for a simple and secure way to remotely connect to another computer, look no further than VNC Connect. It is open source, cross-platform, secure, reliable, and easy to use. However, it is important to keep in mind that it is limited to 5 concurrent connections and some features are only available in the paid version.

4. ConnectWise Control

Next is ConnectWise Control. With its integrated chat function, you can easily communicate with the person you’re connected to – no more confusion or miscommunication. And with the whiteboard feature, you can collaborate and brainstorm with your partner in real time.

Need to print a document from the remote computer? No problem. ConnectWise Control offers remote printing capabilities, so you can easily access and print files from wherever you are.

And if you need to wake up a remote computer, ConnectWise Control has got you covered with its Wake-on-LAN feature. No more waiting for your partner to manually turn on their computer – ConnectWise Control streamlines the process for you.

Pros	Cons
Free for small businesses with up to 10 users	Limited features in the free version compared to paid
Secure with end-to-end encryption and 2FA	Can be slow at times, especially for long-distance connections
Reliable and has been around for many years	Not as user-friendly as other remote support software programs such as TeamViewer and AnyDesk
Easy to use and set up across various platforms	Not as well-known as some other remote support software programs, such as TeamViewer and AnyDesk

ConnectWise Control is a great option for small businesses that are looking for free remote support software. It is secure, reliable, easy to use, and cross-platform. However, it is important to keep in mind that the free version is limited in features and can be a bit slow at times.

5. RemotePC

RemotePC is another great free remote support software that you can rely on.

With Remote PC, you can access it from the comfort of your own home – no more long commutes or late nights at the office.

But Remote PC isn’t just for personal use – it’s also a valuable tool for providing technical support to others. Whether you’re helping a friend troubleshoot their computer or providing assistance to a customer, Remote PC makes it easy to connect and resolve issues.

And with Remote PC, you can manage your remote devices with ease. From file transfers to remote printing, Remote PC streamlines the process and helps you get the job done quickly and efficiently.

Pros	Cons
Free for personal use	Limited to 10 concurrent connections
Secure with end-to-end encryption, 2FA, and secure connection	Some features are only available in the paid version
Reliable and established	Can be slow at times
Easy to use and set up	Not as user-friendly as some other remote support software programs
Cross-platform